FAQ’s

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What is Solar Energy?

Solar energy is generated from the sun. As our greatest source of heat and energy, the sun is able to generate electricity for FREE!

Are solar energy systems expensive?

We offer a range of solar energy systems at affordable prices as well as regular special promotions and discounts to make it easier for you to save. We also offer payment plans up to 60 months.

How will solar panels look on my roof?

In one word: FABULOUS!
Our modern, low-profile design and premium front trim integrate elegantly into your roof. It’s a look that never goes out of style.

How does solar power work?

Our panels capture the sun’s energy, channels it through discreetly placed wires to an inverter, where it’s converted to electricity to power your home.

What’s the environmental impact and benefit of solar energy?

It’s big! The average WiSolar power system will offset 178 tons of CO2 over 30 years. That’s like avoiding 390,300 miles driven, planting 10 football fields full of trees or eliminating 174,907 pounds of burned coal.

Will the solar panels still work in Winter or if it rains?

Absolutely! As long as there is daylight, it will work.

What if I want to transfer my solar system to my new home?

Why not! You might not stay in your home for the next 20 years. And that’s okay. If you move and need to move your solar power system, we’ll be there to help transfer your system.

Does it add to value to my home/property?

The property value advantages of solar energy only increase as you scale up. Studies show installing a 5kW solar electricity system adds an average of R 400 000.00 to the retail value of a medium-sized home.

Is backfeeding available in South Africa?

Backfeeding is basically when a user exports excess power produced back to the grid in exchange for credits.
When backfeeding is performed, electric utility providers will install a specially engineered electrical meter that is capable of net metering.

What is net metering and net billing?

A net metering framework that would boost the commercial and residential PV roof segments is being developed by certain municipalities.

Under a net metering scheme, the electricity generated is “banked” and used to offset any electricity consumption from the grid over a billing period, such as one month.

Net billing does not allow for the banking of credit and all power injections are credited as they are injected.

How long is the PPA for a WiSolar prepaid system?

The PPA period for Wisolar prepaid solar electricity system is 10 years. After 10 years the system is yours, and the savings continue for over 25 years.

Can I own the system before the end of the PPA?

You may opt to buy out or own the system anytime within 15 years, in this case, an amortised cost will be calculated and applied.

How does residential solar energy work?

Residential solar energy works by harnessing sunlight through photovoltaic panels installed on rooftops. These panels convert sunlight into electricity, which can power homes directly or be stored in batteries for later use.

What are the benefits of installing solar panels at home?

The benefits of installing solar panels at home include cost savings on electricity bills, reducing carbon footprint, increasing property value, and gaining energy independence.

What maintenance is required for residential solar panels?

For residential solar panels, regular inspections to ensure cleanliness, checking for any damage, and occasional cleaning are recommended to maintain optimal performance and longevity of the system. While solar panels typically require minimal maintenance, occasional cleaning and inspections are recommended to ensure optimal performance and longevity.

Will solar panels work during cloudy or rainy days?

Yes, solar panels can still generate electricity during cloudy or rainy days, although their efficiency may be reduced compared to sunny days. While solar panels can still generate electricity during cloudy or rainy days, their efficiency may be reduced compared to sunny days

Can solar panels be installed on all types of roofs?

Solar panels can typically be installed on most types of roofs, including asphalt shingle, metal, tile, and flat roofs with proper structural integrity and orientation to sunlight.

What incentives and rebates are available for residential solar installations?

Explore potential financial incentives, tax credits, and rebates that may offset the cost of going solar.

How does WiSolar's solar-as-a-service work?

Learn about our unique pay-per-kWh model and how you can access solar power without the upfront costs of equipment ownership.

What is an Origin WiSolar agreement?

Understand the terms of our agreement, also known as a Power Purchase Agreement (PPA), and how it defines the rate you’ll pay for solar energy.

What are the benefits of choosing solar-as-a-service over traditional ownership?

Discover the advantages of our innovative approach, including convenience, lower costs, and hassle-free maintenance.

How can I sign up for WiSolar's solar-as-a-service?

Find out how to download our app and start benefiting from solar power as a service today.

How does WiSolar ensure that the solar system meets my household's needs?

Learn about our guarantee policy and how our renewable energy experts help tailor the system to fit your specific requirements.

Is WiSolar's solar-as-a-service suitable for residential and commercial buildings?

Explore how our service can be customized for both residential and commercial properties.

What are Solar Business Solutions offered by WiSolar?

WiSolar offers renewable solar energy solutions for businesses without the need for upfront capital investment, helping to reduce operating costs.

How can WiSolar's expertise make solar energy affordable for my business?

WiSolar’s expertise in solar energy makes the transition easy and cost-effective for businesses, allowing them to save on unnecessary operating expenses.

Does WiSolar provide solutions for industrial businesses?

Yes, WiSolar provides solar panel solutions for industrial businesses, addressing their energy consumption issues effectively.

What services does WiSolar offer for residential solar systems?

WiSolar offers residential solar panel installation and consulting services, making the switch to solar energy easy for homeowners.

How can property owners benefit from WiSolar's prepaid solar electricity system?

Property owners can utilize WiSolar’s prepaid solar electricity system to resell low-cost solar electricity to their tenants, providing savings and efficiency.

What is the cost of renewable electricity from WiSolar?

Renewable electricity from WiSolar starts from R1.80C per kilowatt-hour, offering an affordable and sustainable energy solution.

What is a Solar Partner Merchant Program?

A Solar Partner Merchant is an individual who collaborates with WiSolar to promote and sell solar electricity packages.

How do I become a Solar Partner Merchant?

To become a Solar Partner Merchant, simply download the WiSolar app from GooglePlay, Apple AppStore, or Huawei AppGallery, and follow the registration process.

What benefits do Solar Partner Merchants receive?

Solar Partner Merchants earn commissions on all solar packages sold through the WiSolar app. Additionally, partner installers can earn on installations and maintenance tasks.

How much commission can I earn as a Solar Partner Merchant?

Solar Partner Merchants can earn up to 5% commission on every solar electricity installation submitted and approved through the WiSolar app.

Are there any prerequisites to becoming a Solar Partner Merchant?

No specific prerequisites are required. Anyone interested in venturing into the solar electricity industry can become a Solar Partner Merchant with WiSolar.

Do I need technical knowledge to become a Solar Partner Merchant?

No technical knowledge is necessary. WiSolar provides training and resources to help you understand the products and processes involved.